The Kiind x Beni "Stoned to the Bone" collection
STB Hoodie (Limited Edition Purple)
- 14OZ | 80% ORGANIC COTTON, 20% RECYCLED POLYESTER FLEECE
- 5 NEEDLE DOUBLE STITCH FOR EXTRA DURABILITY
- SIDE GUSSET FOR EXTRA FLEXIBILITY
- 16OZ. 100% COTTON 1 X 1 RIBBED CUFF AND WAISTBANDS
- SLIGHTLY OVERSIZED
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Eligibility for Returns and Refunds:
- You may request a return or refund for your hoodie within 30 days from the date of purchase.
- To be eligible for a return and refund, the hoodie must be unused, unworn, and in its original condition with all tags and labels attached.
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Non-Eligibility for Returns and Refunds:
- Hoodies that have been worn, washed, altered, or damaged due to improper use or mishandling are not eligible for returns or refunds.
- We do not accept returns or refunds for personalized/customized hoodies unless they arrive damaged or defective.
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Return Process: If you wish to initiate a return, please follow these steps: a. Contact our Customer Support team via thekiindd@gmail.com to inform them about your intention to return the hoodie. b. Package the hoodie securely, preferably in the original packaging, and include a copy of the purchase receipt. c. Ship the hoodie to the address provided by our Customer Support team.
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Refund Process:
- Once we receive the returned hoodie and verify its eligibility, we will process your refund.
- Refunds will be issued using the original payment method used during the purchase.
- Please allow up to 30 for the refund to be reflected in your account.
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Shipping Costs:
- If the return is due to a mistake on our part or a defective product, we will cover the return shipping costs.
- In other cases, you will be responsible for the return shipping fees.
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Effective Date: 06/29/2023
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Processing Time: Orders processed within 10 days. Weekends and holidays processed on the next business day.
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Shipping Methods: Various carriers available. Shipping to America.
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Delivery Times: Estimated delivery times based on selected shipping method and destination. Delivery times may vary due to external factors.
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Order Tracking: Receive tracking number via email. Log in to your account for updates.
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Shipping Costs: Calculated based on method, weight, and destination. Shown during checkout.
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Shipping Restrictions: Check product page for restrictions. No P.O. box delivery.
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Delays and Issues: Prompt notification and assistance provided for delays or issues.
We may update this policy without notice. Contact Thekiindd@gmail.com for questions.
Last updated: 06/29/2023
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